Q1: How do I enter?
To enter this promotion you must visit www.sacla.co.uk/recipes and then find a recipe that displays the WIN icon and click through to this recipe page. On the recipe page, click on the promotional banner at the top of the page. You will then be required to enter your email address to enter. Once submitted, you will find out immediately if you have won
Q2: How will I know if I have won?
A. If you are a winner, you will be notified immediately on screen.
Q3: I’ve lost but I have an option to download a money off coupon, is this right?
A. Losing entries will be offered the opportunity to print a £1 money off next purchase (MONP) coupon (€1 MONP for ROI residents). The MONP coupon is restricted to one coupon per person for the duration of the promotion. Coupons are available while stocks last.
Q4: When will I receive my prize?
A. Please allow 28 days for this to arrive. If, after this time, your prize has not arrived, please contact the Sacla’ customer service team at firstname.lastname@example.org
Q5: Do I need to buy a jar of Sacla’ pesto to enter?
A. No not at all. Entries can be made online without a purchase.
Q6: How many times can I enter?
A. Entries into this promotion are restricted to one entry per person per day for the duration of the promotional period.
Q7: Who can enter the promotion?
A. This promotion is open to individuals aged 18 years or over who are ordinarily resident in the United Kingdom (England, Scotland, Wales and Northern Ireland) or the Republic of Ireland. Employees of Sacla’ UK Limited (the “Promoter”) and anyone else associated with this promotion, together with members of their immediate families, are not permitted to enter this promotion.
Q8: Where can I find the terms and conditions?
A. View our terms and conditions wherever you see a terms and conditions link within a promotional banner or page.
Q9: What if I have a question or concern about the promotion?
A. Please email email@example.com with your query.
Q10: Will my personal information be safely kept only with SCA?
1. For the purpose of the Data Protection Act 1998 (the Act), the data controller in respect of any personal data which may be collected from you as a result of your participation in this promotion is Sacla’ UK Limited.
2. You may give us information about you in the course of entering and participating in this promotion. The information you give us may include your name, address, e-mail address and phone number.
Q11: Do I need to download any additional software to view the site?
A. No, but you may need to download software to print your money off next purchase coupon. You will be prompted to do this when you try to print your coupon.
Q12: I couldn’t print my money off coupon
A: We are sorry that your coupon hasn’t printed. Please contact firstname.lastname@example.org and we will be able to help you.
Q13: My prize has arrived but it is damaged, what do I do?
A: Please contact email@example.com and we will be able to help you.
Q14: My supermarket has refused my voucher Please contact firstname.lastname@example.org and we will be able to help you.
Q15: What browsers are compatible with the promotional site?
A. Internet Explorer (Versions 8+)
Mozilla Firefox (versions 25+)
Safari (versions 5+)
Chrome (version 34+)
Q16: How do I contact you if I haven’t found the answer to my question?
A. Sorry you haven’t been able to find the answer to your query so far. Please send us your question via email@example.com and we’ll do everything we can to help answer your query.